Support

Pro is billed by Apple or Google, not by us, so the cancel switch lives in your phone's own settings and only you can reach it. We cannot cancel a subscription on your behalf.

This is nearly always a sign-in mismatch rather than a lost payment. A subscription belongs to the Apple Account or Google account that bought it, not to your tapa. account.

Every account gets 10 recipes at no cost. That is a one-time allowance for the life of the account, not a weekly one — it does not reset, and deleting a recipe does not give one back.

Try another is free. Re-rolling a recipe you did not like never spends the allowance, so use it as often as you need to get a result worth cooking.

You can sign in with an email and password, with Apple, or with Google. Whichever you used the first time is the one that holds your account — signing in a different way makes a second, empty account rather than opening the first.

If you used Sign in with Apple and chose to hide your email, your account sits under Apple's private relay address rather than your usual one. That is normal and nothing is lost.

Set them once and every recipe is generated against them. Open the Profile tab and tap Dietary preferences to add allergies, intolerances, and how you eat.

They are strong constraints, not a safety guarantee. tapa. cannot see your kitchen or read a label, so check every ingredient yourself before you cook — especially with a serious allergy.

Photo scanning is a Pro feature. Point the camera at what you have and tapa. reads it into a list of ingredients you can edit before generating.

The photo is sent to our server, turned into ingredient names, and is not kept. Camera access is entirely optional — typing or dictating the same ingredients works identically.

Anything you save lives in the Saved tab and stays readable with no connection. The Home screen keeps your three most recently generated recipes so you can find one you did not save.

Everything is tied to the account you are signed in to. If you share a phone, each person sees only their own recipes and preferences — signing in as someone else never shows yours.

Open the Profile tab, tap the gear, then Delete account. It permanently removes your account and everything in it from our servers, and it cannot be undone.

Deleting does not cancel a subscription. That belongs to your Apple Account or Google account and has to be cancelled separately, using the steps at the top of this page.

What we collect and what we do not is set out at fortherestofus.app/apps/tapa/privacy/, and the terms are at fortherestofus.app/apps/tapa/terms/.

Write to hello@fortherestofus.app. Tell us what you were doing, what happened, and what you expected instead — and if you can, which phone you are on. A paragraph is plenty, and a real person reads it, usually within 24 hours.